FAQs.

Q. Is a long-term contract required for service?

Absolutely not. Our services are provided as needed to suit your busy lifestyle and work schedules. There are no long-term contracts or obligations required. AIREBNB provides on-demand and on-contract cleaning services for light commercial and residential clients

Q. Do I need to do anything before you arrive?

The best way to prepare for your cleaners is to straighten up as much as possible. That way, the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items,” like toys and clothes.

Q. How will you enter my home on my scheduled days of cleaning?

We leave this up to you, whatever you feel most comfortable with.

Q. What should I expect on my first appointment?

We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to clean your home thoroughly. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

Q. Do I need to be home on the day of cleaning?

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive a superior cleaning service – guaranteed!

Q. Can I skip or reschedule an appointment?

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We’ll move your visit to another, more convenient time or, if you wish, cancel it altogether.